The Importance of Custom Website Programming and Reliable, Domestic Development
True interaction between a Website and visitor can only be achieved with custom Internet programming that allows a user to interact when they are shopping, clicking to learn more about your company or services, or by using a form to generate a qualified lead for your business.
Over 16 years ago, Over The Net had the unprecedented idea that without engaging users and actively interacting with them, a Web site cannot be as successful as possible becuase your website should be the best salesperson or customer service representative in your employ. Therefore, Over The Net has been an industry leader with custom e-commerce solutions, on-line shopping carts, relational databases, search engine identification and optimization, Blogs, Forums, Live Chat, self-scoring quizzes, contest creation and management, on-line calculators and guest books (old skool!) just to name a few and to show just how deep our history in the development of the Internet penetrates.
Today, Over The Net's cutting edge Internet technology is even more important to the success of your business' Website because users demand useful, user-friendly online experiences that demand more complex features and functions than ever before. All of this can only be satisfied with custom Internet programming and the complete online experience that Over The Net can deliver.
Here are a few examples of what custom programming can do to enliven a Website:
1. A questionnaire integrated with a calculator can enable customers to first find the appropriate loan amount for their needs and then can calculate the financing needed according to their personal financial situation. Once comfortable, the user can then relay their personal information and their loan critary to your business as a hot lead.
2. A sophisticated e-commerce website must offer it's site visitors with a fast, reliable search engine within your product database to easily find the items they wish to buy. An additional section of products can also be returned categorized as "related products" to promote additional, complimentary sales so that each purchase is as robust as possible and the user feels comfortable and satisfied. To facilitate the fulfillment of orders, the system can then deliver the orders directly into your existing order and inventory software program to be managed from there. To save your business money on customer service personnel, the Website can offer users the capability to track their orders, learn about your return policies and procedures all without having your staff spending any time (money) to answer these questions repeatedly. Site visitors can submit a form requesting a return authorization order and track the progress from start to finish and much more. To encourage repeat sales, our custom e-commerce programs can also remember previous orders (Order History) enabling users to purchase frequently needed items quickly. Over The Net's e-commerce program can also track anniversaries and important dates for users sending them automated reminders and shopping incentives via e-mail. If have more than one pricing structure, each registered user could have thier own pricing tiers as you designate to help maximize your margins and to customize the experience per user.
3. Depending on the type of service that your business offers, a "Question and Answer" database of frequently asked questions can enable users to find answers to their questions using Over The Net's search engine mechanism. The Questions can be screened by your staff before the posts go online and your staff of experts can respond to any questions not found within the existing database. This can be a powerful tool and will not consume your customer service representative's time having to repeat the same answers to the same questions. This, "Question and Answer" style of database can also help user's qualify their needs within your product offering such as asking what type of car they are shopping for, year, make and model as well as additional features such as color of vehicle, mileage, new or used, etc... so that the consumer has qualified their search down to exactly what they seek. The database can also be programmed to return a "Contact Us" message if the search results are "null" so that a lead can be generated instead of a sale being missed altogether.
4. Online Auctions, especially "Penny Auctions" are all the rage where you can cost effectively build an auction business solely around a good domain name. Your business could also benefit from an auction mechanism to be able to sell excess inventory, or whatever your product offering may be, to the specified consumer base. Online auctions can be used to sell everything from real estate to electronics. Over The Net has all the tools and technology to create every interactive feature that your business' Website will need to succeed. More importantly, Over The Net has the creativity and programming skills to create interactive features that have never been used on a Website before. Enable your Website's users to easily interact with your product offering, services offered and sales and customer service staff more effectively and watch your business grow!
If you do not feel that your Website is your very best sales person or customer service representative that you could ever ask for, let Over The Net train your site to outperform the rest!
Contact Us Today to Bring Your Business More Business!